Since we launched SkoolBag over 6 years ago we’ve been proud of keeping our low $1 per student price. (What else can you get for a dollar in 2019?!)
During this time we’ve continued to build new features based on customer feedback such as eForm integrations, better user controls, protected content and more.
We’ve also tripled the size of our team of support staff and invested in new infrastructure for a more reliable service.
We do understand the financial pressures facing schools and for a long time have resisted charging more to cover our increased costs.
However, we also have a commitment to ensuring our schools have the best technology and support services to continue to unite their communities through SkoolBag.
As of June 2018, SkoolBag Annual subscription cost has increased as per our new pricing.
Schools renewing their subscriptions after this date will be subject to our new price, and will therefore also be eligible for the SkoolBag eNewsletter feature as part of the SkoolBag All-in-One plan.
Making this change was a tough decision
No matter how we justify it, we understand this is still a pricing increase and is likely frustrating.
If you'd like to share any questions or concerns about the new SkoolBag pricing, please book a call with Jannicke in our Sydney Office via this link.
On this call we'd be happy to:
- Elaborate on why we’ve made this change
- Discuss how you are using SkoolBag and make suggestions on how to get more value
- Talk about switching to a 2 yearly plan or other options to reduce your annual costs
Keep reading for more details on why we have made this change.
We believe in having one place to manage all your school communication.
That’s why we’re in the final stages of building an integrated eNewsletter publishing feature. You’ll be able to create your school’s newsletter in minutes, not days. Then publish it from your SkoolBag Admin Console (or any of your digital channels).
We want to get back to you faster
Offering unlimited customer support via phone, email and chat to almost a third of Australian schools is a big job. We recently overhauled our customer support systems and tripled the size of our support team, all so we can service you better.
We plan on exceeding parents’ expectations
We recently announced the launch of our all-new SkoolBag app. We rebuilt the app in the latest technology to enable a richer, more personalised experience for users. Expect all the features you love, and some exciting new tricks.
We’ve made costly but important infrastructure investments
We know how important security and reliability are to our schools. Over the past year, we improved our infrastructure to better protect user data and ensure it scales to successfully deliver millions of messages to users every month.